Privacy Policy

 

Privacy Policy – Victorian Wardrobe

 

Victorian Wardrobe (thevictorianwardrobe.com) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, you agree to the practices described in this policy.

 

1. Collection of Personal Information


When you register for one of our services, make a purchase, or contact us, we may ask you to provide personal information such as your name, email address, delivery address, and payment details. This information is collected only where reasonably necessary for our business operations and to fulfil your requests.

 

2. Use of Personal Information

 

We use your personal information solely to:

 

  • Process and fulfil your orders;

  • Communicate with you about your order or inquiries;

  • Improve our website and services;

  • Comply with our legal obligations.

 


We do not use your information for any other purpose without your consent.

 

 

3. Communication

 

If you contact us by email or other means, we may retain your message and contact details to assist with your inquiry. These communications are stored securely and not shared with third parties unless necessary to respond or resolve your request.

 

 

4. Cookies and Analytics

Our website uses cookies and other tracking technologies to better understand user behaviour and improve our services. Cookies are small text files placed on your device. These may collect:

 

  • Your IP address;

  • Browser type and version;

  • Pages visited;

  • Time spent on pages.

 


This data is anonymised and used for statistical analysis only. You can disable cookies in your browser settings, although this may affect website functionality.

 


5. Storage and Security

 

All personal information is stored securely on our protected servers or those of trusted third-party service providers. We take reasonable steps to protect your data from misuse, loss, and unauthorised access or disclosure.

 

 

6. Disclosure to Third Parties

 

We do not sell, rent, or trade your personal information. We only share information with third-party service providers where necessary (e.g. for shipping or payment processing), and always in accordance with privacy law. All such third parties are required to maintain the confidentiality and security of your data.

 

 

7. Access and Correction

 

You may request access to your personal information or request corrections if you believe any details are inaccurate. Please contact us at support@victorianwarderobe.com and we will respond within a reasonable timeframe, as required by the Privacy Act.

 

 

8. Your Consent

By using our website, you consent to the collection and use of your information as described in this policy.

 


9. Updates to this Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website. Continued use of our website after updates constitutes acceptance of the revised policy.


10. Contact Us


If you have any questions, concerns, or complaints regarding your privacy or this policy, please contact us:

Email: support@thevictorianwardrobe.com

We take all privacy complaints seriously and will address your concern in accordance with the Australian Privacy Principles.